
While the façade is the face of the exterior of the hotel, the interior has the reception area as the place, which is first seen by the guests. This is the place where you welcome and entertain guests, the place which leaves a lasting first impression on the guests.
Here are some things to consider when creating the perfect layout for your reception.
- Needs of the guests. The layout should complement with what the hotel stands for. If your hotel is all about giving the guests the most relaxing time ever, it would make sense to invest on furniture that will give utmost comfort and relaxation. There should be sufficient and comfortable seating where your guests can wait while the receptionists attend to their needs.
- Theme of the hotel. Since the reception area is the first place that guests see when they enter your establishment, its furniture and layout should be in line with the theme of the hotel. For instance, if your hotel has a modern style, the layout of the reception area should be minimal and uncluttered.
- Efficiency of the staff. The layout of the reception furniture should maximize the productivity of the staff. For example, lighting for the reception counter should be sufficient or that the telephone and computer is located near the work area.
Needless to say, the reception area can attract or repel potential guests as well as make or break your entire business. This is why it is very important that you are able to create the right kind of reception area that will please the guests and make them feel at home.

No comments:
Post a Comment